Job Description
Description POSITION SUMMARY
Provide prompt, courteous beverage service to guests in the Casino and restaurant outlets, ensuring a high-quality guest experience while following company procedures and maintaining cleanliness and organization in the work area. This is a tipped position.
Shift differentials of $1.00/hour extra for 4:00 p.m.- midnight and $2.00/hour extra for midnight - 8:00 a.m. We also offer a generous benefit package with
Health, Dental ,
Vision ,
Life insurance ,
Employee Discounts ,
Paid Time Off ,
Vacation , and
401k - with a company match. This position does get
tips on top of the hourly pay !
ESSENTIAL FUNCTIONS
• Prepares beverage cart with beverages for guests.
• Take orders from patrons for beverages.
• Serve beverages to patrons.
• Check with customers to ensure that they are enjoying their beverages and take action to correct any problems.
• Collect payments from customers for alcoholic beverages.
• Perform cleaning duties, such as wiping down and cleaning beverage machines, and tidying up server station areas. Clean tables, server stations, and maintain the cleanliness of assigned areas.
• Monitor and stock service areas with supplies such as coffee, sugar, stir sticks, cream, pop, iced tea, cups, lids and straws.
- Set and reset tables, roll silverware, and prepare dining areas
• Provide guests with general information about casino including drink, bar, and food specials.
• Complete end of shift duties including stocking of service areas, clean and wash beverage cart, coffee pots and pop pitchers.
• Follow Casino and department policies and procedures, including all safety and service procedures; adhere to the Prairie's Edge Chain of Command.
• Support the Vision and Mission Statement's of Prairie's Edge Casino Resort.
• All other duties as assigned.
POSITION QUALIFICATIONS
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED): Required
Experience: 3 plus months of experience in Serving and customer service
Other : Must pass a State and Federal background check and a pre-employment drug screening that includes THC testing
Requirements SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED): Required
Experience: 3 plus months of experience in Serving and customer service
Other : Must pass a State and Federal background check and a pre-employment drug screening (which does test for THC)
Job Tags
Hourly pay, Shift work, Night shift